DELAINE BUSES LTD


COVID-19 PASSENGER ADVICE


During this difficult time the safety, comfort and well being of our passengers and staff remains our top priority and following government guidance we are advising passengers:


BEFORE TRAVELLING

If displaying any symptoms of the virus,  follow Government advice and stay at home in self isolation for 14 days and do not travel on our services.

Wash or sanitise your hands before and after your journey.


WHEN BOARDING

Be patient and wait for any passengers to get off the bus before boarding.

Pay by contactless if possible.


ON YOUR JOURNEY

You are required to wear a face covering. (Exemptions may apply for some passengers. More information at gov.uk)
                Do not stand or queue in the aisle or next to the driver.

Take a window seat and observe social distancing where possible.

If you are travelling with someone from the same household then please sit together.
                Weather permitting keep windows open to help with ventilation.

               Do not eat or drink on the bus and take any litter with you when you leave the bus
                Ensure you take all your property with you when you leave the bus.

If you need assistance, please ask the driver as normal.


ENHANCED CLEANING

Although we have an enviable reputation for clean buses, they are undergoing an enhanced clean before they leave the depot with the disinfecting of key touch points such as handrails, grab handles, stanchion poles and bell press buttons.


DRIVER PROTECTION

Our buses have also been fitted with temporary protective screens in the driver’s cab and any seats within 2m of the driver have been cordoned off.

Driver’s have been issued with face coverings.


SERVICE LEVELS

101 102, 201 202, 203 have returned to the normal level of service, so we are there for you when you are ready to return.

301 302 Market Day journeys have resumed.
204, 301, 302, 303 Temporary Schoolday timetables have been introduced.


We continue to follow the latest Government Guidance and encourage you to follow us on twitter or regularly check our website for details of any service updates.


Thank you for your co-operation

Delaine Buses Ltd