Following Government Guidance in January for the closure of schools to the majority of Students until further notice.
STUDENT TERMS 3 & 4 SEASON TICKET 2020-
Until the actual period of the closure of schools has been ascertained, we are unable to determine the element of the unused value for holders of a valid Term 3 & 4 Season Ticket.
If Students return to classes before the end of Term 4, the applicable credit will be calculated pro-
After making your next Season Ticket purchase please reply to the order confirmation email with the serial number of the Spring Term Ticket (found at the bottom of the ticket) the applicable credit will be processed within two working days and refunded back to the original payment card.
STUDENT ANNUAL SEASON TICKET 2020-
Until the actual period of the closure of schools has been ascertained, we are unable
to determine the element of the unused value for holders of a valid 2020-
No applicable Credits or Refunds will be considered until the scheduled/actual end of Term 6 whichever is the latter. At this point the credit value on the ticket will be calculated pro-
REFUNDS will only be available to:
Year 11 Students who have not taken up the credit offer once the 2021-
Year 13 Students will be eligible for a refund, once a Parent/Guardian has either
provided us with proof of age (a copy of a birth certificate or passport is acceptable)
or given the school permission to confirm to us upon request that they were a Year
13 Student in the Academic Year 2020-
A Parent/Guardian of a Student eligible for a refund will need to apply by email to email@example.com
For security reasons you will receive a response from us and be asked a number of security questions to verify your identity before we can process your application. This will include your Season Ticket serial number which can be found at the bottom of your current ticket, so please keep this in a safe place.
Thank you for your forbearance.
Delaine Buses Ltd
All information is correct at the time of publishing, Delaine Buses reserve the right to vary or amend any details by means of further publication.